What’s a 1-on-1 training session?
1-on-1 sessions pair you with an expert to not just get the job done, but to also teach you how to do it.
During a one-on-one training session, you’ll be shown exactly how to get the job done, working at your own pace with a dedicated instructor. We’ll explain everything from the best tools to use and why, through to how to perform the job, set-by-step.
If you need parts or consumables, we can order via our suppliers and you’ll save a min 10% Off RRP. We’ll need at least 48 hours notice to order parts and consumables, so please book in advance. Parts and consumables can be paid for when you arrive for the training session.
How do I book?
Head on over to the 1-on-1 sessions page.
You can choose what you’re after (if you’re not 100% sure, ask!) and choose a time. Next, detail what you’re after – Please give as much info as you can!
Once complete, you will be sent a confirmation email including the time, date, details and contact info for your trainer.
All of our trainers are super friendly and happy to help where they can, feel free to ask them questions in the lead-up to the booking. We’d much rather everyone is prepared on the day, so no time is wasted looking for parts or setting things up. We don’t stock consumables and parts, so have those ready before the day!
Can I reschedule my training session?
Contact your trainer directly, their details are in the confirmation email.
Can I cancel my training session?
- Yes. Please contact your trainer directly regarding the cancellation (contact details are in the confirmation email).
- We can simply reschedule the appointment if you like – again, contact your trainer directly.
- If you’re cancelling within 48hrs of the appointment, no refund can be given.
- You can cancel your 1-on-1 session via the 1-on-1 Courses section of the My Account page.